Returns & Exchanges

At Murci, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all eligible items. Please ensure products are in their original condition with all tags attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and include the printed return authorization slip inside the box.

• 3.
  Ship It Back

  Affix the pre-paid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.